A back office without the overhead.
Inbox and calendar, appointments, customer follow-ups, data entry, document preparation and the back office, monthly.
- Virtual assistance8 services, including: Email and calendar management
- Administrative and office support9 services, including: General office administration and clerical support
- Industry support5 services, including: Real estate and mortgage office administration
Virtual Assistance & Office Support across Canada
Owner-operators lose their days to email, scheduling, follow-ups and paperwork that does not need the owner. A virtual assistant takes that work on a set monthly scope, without the cost, space or payroll of a full-time hire.
Our assistants work inside your tools, follow written procedures agreed with you and report weekly. Administrative and office support covers the document, records and coordination work that keeps an office orderly; combine it with bookkeeping and you have a complete back office.
Everywhere in Canada
Delivered remotely in all 10 provinces and 3 territories, with the province-specific rules handled for you.
Project or monthly
Book a one-time scope or keep us on a monthly rhythm. A written scope with government fees listed separately, every time.
Confidential and organized
Secure document sharing, one point of contact and a file you can hand to your bank, accountant or immigration representative.
Everything under virtual assistance & office support.
Book any single item, or the whole line. If something you need is not listed, ask; it usually belongs to one of our other seven lines.
Virtual assistance
- Email and calendar management
- Appointment scheduling and coordination
- Customer inquiries, communication and follow-ups
- Client onboarding and document collection
- Data entry and database management
- Online research and information gathering
- Travel, event and meeting coordination
- Remote executive and administrative support
Administrative and office support
- General office administration and clerical support
- Document preparation and formatting
- Forms completion and government portal submissions (non-legal)
- Digital file organization and recordkeeping
- Business correspondence, letters and reports
- Document scanning, indexing and compilation
- Workflow coordination and task tracking
- Customer and client records management
- Ongoing operational assistance
Industry support
- Real estate and mortgage office administration
- Trades and contractors: quotes, invoicing and scheduling
- Clinics and professional practices: intake and records
- Trucking: dispatch paperwork, compliance files and invoicing
- Retail and e-commerce: order processing and customer service
From first call to done.
Every engagement starts with a short conversation and a written scope. Here is what the path looks like for virtual assistance & office support.
Start with a call- 1Scope call: which tasks, which tools, how many hours a month
- 2Written procedures and access set up securely
- 3Assistant starts; first two weeks with daily check-ins
- 4Steady state: weekly report, monthly review of hours and scope
- 5Scale hours up or down as the business changes
Virtual Assistance & Office Support: questions we hear most
Short answers. For anything specific to your situation, book a consultation and we will walk through it.
How do hours work?
You choose a monthly block of hours with a set scope. Unused hours do not roll over, and you can change the block with a month’s notice. Short projects are quoted separately.
Who will I be working with?
A dedicated assistant with a backup who knows your procedures, so coverage continues through vacations and busy periods.
Is my data secure?
Access is granted through your own accounts with your permissions, two-factor authentication is required and procedures are documented so nothing depends on one person’s memory. Confidentiality is covered in our agreement.
Can the assistant call my customers?
Yes, within Canadian business hours and according to the scripts and rules you approve, including appointment confirmations, follow-ups and inquiries.
Ready for virtual assistance & office support?
One short call, then a written scope with our fee and the government fees listed separately. One-time project or ongoing monthly support.